Last updated: 26 July 2026
This Privacy Policy explains how Hartmann Performance AB (“Hartmann Performance”, “we”, “us”) processes personal data when you visit hartmannperformance.se, contact us or enquire about our services.
1. Data controller
Hartmann Performance AB, organisation number 559590-4045, is the data controller for the processing described in this policy. For privacy questions or to exercise your rights, contact info@hartmannperformance.se.
2. Personal data we collect
- Contact details, such as your name, email address and optional phone number.
- Enquiry information, including the service you are interested in, preferred contact method and the message you submit.
- Technical information needed to operate and protect the website, such as IP address, browser information and security logs.
- Customer and payment-related information when needed to provide a service, administer an agreement or meet accounting obligations.
Please do not include detailed medical or other sensitive information in the initial contact form. If health information is later necessary for safe and appropriate coaching, we will explain how it is handled and, where required, ask for separate explicit consent.
3. Why we process your data and our legal basis
- Responding to enquiries and discussing services: to take steps at your request before entering into an agreement and, where applicable, our legitimate interest in communicating with prospective customers.
- Providing coaching, programmes, workshops and related services: performance of an agreement.
- Administration, invoicing and accounting: performance of an agreement and compliance with legal obligations.
- Website operation and security: our legitimate interest in providing a functional, secure website and preventing misuse.
- Optional marketing: only where permitted by law and, when required, with your consent. You may unsubscribe at any time.
4. Contact forms and email
When you submit the contact form, the information you provide is sent to Hartmann Performance by email and may be stored in the systems used to operate the website and email service. We use this information only to handle your enquiry and any resulting customer relationship.
5. Service providers and recipients
We may use trusted suppliers for website hosting, email delivery, IT, administration, accounting and payment services. These suppliers may process personal data on our behalf under appropriate agreements and only as needed to provide their services. We do not sell your personal data.
6. International transfers
Some suppliers may process data outside the EU/EEA. Where this occurs, we use an approved transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with supplementary safeguards where required.
7. Cookies and analytics
The website currently uses only cookies and similar storage that are necessary for security, administration and core functionality. No optional analytics or marketing cookies are currently active. If optional tracking is introduced later, it will be blocked until any consent required by law has been obtained, and this policy will be updated. You can also manage cookies through your browser settings.
8. How long we keep your data
- Enquiries that do not lead to a customer relationship are normally deleted or anonymised no later than 24 months after the last contact.
- Customer information is kept for as long as necessary to provide the service, handle claims and administer the relationship.
- Accounting records are retained for the period required by Swedish law.
- Technical and security information is retained only for as long as needed for operation, troubleshooting and protection of the website.
9. Your rights
Depending on the circumstances, you may have the right to request access to your personal data, correction, deletion, restriction of processing or data portability, and to object to certain processing. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier lawful processing.
To exercise your rights, contact info@hartmannperformance.se. We may need to verify your identity before completing a request.
10. Complaints
If you are not satisfied with how we process your personal data, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, IMY) at imy.se.
11. Changes to this policy
We may update this policy when our services, suppliers or legal requirements change. The latest version will always be published on this page with the date of the most recent update.